Click on the following link to review your system settings:

http://www.scifi.com/help/faq/detect.html

Next, check the information we detected automatically from your computer. If your computer meets all the specifications required to view our site, please send us an email, providing as much detail as possible to help us diagnose your problem. The more information you can give us, the better we'll be able to help you.

More than 80 percent of SCIFI.COM users access our site with a broadband connection, such as a cable modem, DSL, or a T-1 line. To take best advantage of such high-speed connections, SCIFI.COM uses a variety of Flash media to create a richer, more rewarding online experience for its users.

http://www.adobe.com/products/flashplayer/

If your computer produces no sound at all: Check your speaker(s) for loose, disconnected or improperly connected wiring. If your speakers require a separate power supply, make certain they are plugged into an active AC outlet. Check your computer's sound settings to ensure the volume controls are properly set and that the mute is not activated. If all of the previous have checked out OK, verify that your computer has a sound card. If a sound card is installed, it might be damaged. Contact your computer or sound card vendor for further instructions.

A podcast is an easy way to automatically download audio files to your computer and MP3 player. Use a free application (see below) to subscribe to the appropriate podcast feed. The application checks the site regularly and starts a download whenever new content is available.

Here's what you'll need: a computer, an Internet connection, a portable MP3 player or MP3-playback application on your computer, and some free podcasting software.

Install the software on your computer (Windows or Mac). Subscribe to a Podcast Feed by pasting its URL into your Podcast application. The next time you synch your MP3 device, any new audio files added since your last synch will automatically be downloaded.

Depending on your preference, you can use iPodder, jPodder (Windows), iPodderX (MacOS X) or another Podcast application of your choosing. We recommend iTunes, because it allows you to both download and listen to podcasts in the same application. iTunes also supports enhanced podcasts.

Enhanced podcasts can contain chapter markers, which makes finding your place in long podcasts much simpler. They also can contain additional imagery that changes as the podcast is playing.

iTunes 6 or later and Quicktime Player 7 or later on a computer running Windows or Mac OS. You can also play them on any Apple iPod with a color screen.

Go to: http://www.apple.com/itunes/ and download the iTunes application for your computer. Run the iTunes application and click on its green iTunes Music Store icon. Select the TV Shows category from the store's main menu, then choose SCI FI from the list of participating networks. This will display all of our channel's available iTunes content.

Many of our prime-time series are now available through iTunes, including Eureka, Battlestar Galactica, Stargate SG-1, Stargate Atlantis, The Dresden Files, Who Wants to Be a Superhero? and Ghost Hunters. Visit the iTunes Store for the most current lineup of available series and episodes.

RSS stands for Really Simple Syndication. RSS is a newsfeed that will let you access SCI FI Wire with a newsreader such as Newsgator or Bloglines. You can subscribe to our RSS feed here:

http://www.scifi.com/scifiwire/rss/index.xml

For handheld devices, check here:

https://my.avantgo.com/account/sub_results.html?referer=http://www.scifi.com/downloads/
&added=1486&added_cat=&offsite=1

Go to https://www.scifi.com/scifimag/subscribe/scifimag.html to subscribe online, or call 1-800-77SCIFI (1-800-777-2434) and have your MasterCard or Visa ready.

Call the Customer Service line at 1-800-219-1187. Have your billing information ready for the operator.

Send an e-mail to feedback@scifi.com. Include the show you want information about and tell us specifically what the error in schedulebot is. Is it a broken link? Is the information out of date? Is it misspelled? Please be as detailed about the error as possible.

Send an e-mail to feedback@scifi.com including the broken link or the link to where the out of date information is.

a. Contact your local cable/satellite television service provider.

b. Check our sister sites in Europe:

• http://www.uk.scifi.com/ (United Kingdom)
• http://www.scifitv.fr/ (France)
• http://www.scifi.de/ (Germany)

Our policy is that NBC, NBCS, and NBC Enterprises will NOT accept any such material unless:

• an NBC, NBCS, or NBCE executive agreed in advance to consider the material; and
  
  
• the material is being submitted by an individual or entity with whom NBC, NBCS, or NBCE does business.

We have adopted this policy to avoid legal disputes and to protect ourselves in the event of claims.

For more information on how to become a TV writer, visit this link:

http://www.nbc.com/NBC_Career_Opportunities/How_to_be_a_TV_Writer.html

Please send us an e-mail detailing your comments to feedback@scifi.com, or feel free to call and leave a message with your comments on our Viewer Comments line, at 212-664-3571.